Service

SEND Case officers manage casework and the effective administration of the procedures relating to the statutory assessment of children with special educational needs and disabilities, ensuring appropriate records and data are maintained.

Officers work in collaboration with the rest of Childrens Services and other services and partners, to monitor the provision and outcomes for children with SEND. SEND Case officers work directly with leaders of educational settings, partners in care and health services, children and families to ensure needs relating to SEND are met.   

SEND Case Officers ensure the council meets its statutory targets, quality standards and performance indicators, and work within a cross-service setting and within a multi-agency context by:

• Acting as the named officer for a caseload of young people in the council, placing children with complex needs at the heart of all that we do.
• Providing a joined-up approach to working with other services to ensure that children and young people have a holistic assessment so that families experience a coordinated assessment process. 
• Working to ensure children and young people with complex needs have a voice and are enabled to influence their learning outcomes. 
• Working with parents to support and to advise them as their children are undergoing a statutory assessment or related assessment process in order that they fully understand their rights and are empowered to express their views regarding the education of their children.
• Implementing the administration of the statutory assessment procedures of the Children and Families Act 2014 and advise on behalf of the local authority to its legal statutory implications.
• Liaising, advising and maintaining close contact with professionals involved in the statutory assessment process e.g. schools/colleges, Educational Psychologists, health authorities and social care.

Staff contact information and team details